| CUSTOMER SERVICE VIA THE INTERNET
I-LINX through the MVS group can offer customers an innovative online
tool called Enigma to track usage. Enigma provides customers with control
over their usage by offering them 24-hour on-line access to their
organization billing. The Enigma online billing system also provides
instant access to reports through the Call Tracking System, or CTS, and
complete statistics on all traffic generated through a service provider or
a communications station, whether the technology is used by your customer
or their terminal ID. Using the aforementioned parameters you can
instantly answer a question like: What was the volume of traffic a
terminal ID generated via a particular communications station? The output
figures can be shown as a table or as a graph.
|